Surviving The Holidays - The Silent Brand-Killer You Should Beware

A talk by Charles Michael
Head of Partnerships, Stitch Labs

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About this talk

The holidays are an exciting yet scary time for retailers. If things go well, you'll see an increase in sales and orders. But that brings additional things to worry about - ensuring a great customer experience, making sure there's enough stock, handling returns.

Charles, head of partnership at Stitch Labs, has seen this happen many times over with some of the biggest retailers. Based on his observations, he's put together the pitfalls you should watch out for and how to prepare for them.

Charles Michael

At Stitch Labs, he's building best-in-breed technology, agency, and 3PL partnerships to support modern, high-growth brands and solve their operational challenges.

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